NPJ is a homebuilder and developer focused on Brazil's Casa Verde e Amarela housing program. It needed to analyze the data recorded in its CRM and build a dashboard with its marketing indicators and metrics.
The Challenge
“We thought handling data was impossible and with BIX, it was successful and easy.”
The Solution
- A briefing meeting to gather requirements
- Connection adjustments to the Pipedrive APIs
- A first presentation with an analyst who proposed improvements
- Delivery monitored by the BI team
- Documentation in a shared folder and video tutorials for maintenance
Results
- What seemed unfeasible became a simple, successful process, demystifying the use of data inside the company
- Higher satisfaction of the end customer
