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BIX Tech

Case studyBusiness IntelligenceTechnology & Telecom

Ticket Tracking BI for Intelbras

How BIX Tech captured data from a Dutch system over OData and built a Qlik BI for tracking and controlling tickets at Intelbras.

from start to delivery
2 months
end users' expectations met
On time

The Challenge

Intelbras is a Brazilian manufacturer founded in 1976 of security, communication, network, and energy products. It needed to capture data from a Dutch system through an OData connection, transform it according to business rules, and deliver visualizations for fast analysis and management by users.

“There was good synergy between the teams.”
Data Analytics, IntelbrasVerified review on Clutch

The Solution

A Qlik consultant and a product manager built the ticket tracking and control BI, with regular meetings and a chat group with the client's team.

Results

  • End users' expectations met on time
  • User needs turned into technical development with minimal internal support

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Client review on Clutch

How the client rated the project

Quality
5.0
Schedule
5.0
Cost
5.0
Willing to refer
5.0

5.0 overallReviewed May 2021 · online reviewRead the verified review

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